Your service team where you sell. No office needed.
Selling machines into a region without your own service operation? EURELO gives you technicians, spare parts storage and a local contact in Europe, the USA and India. Your clients get fast local service. You keep control of the relationship.
Selling abroad is easy. Servicing abroad is not.
After-sales services
Breakdown & warranty service
Our technicians on site, working to your procedures and guided remotely by your engineers. Warranty jobs documented for your claims.
Preventive maintenance
Scheduled inspections, lubrication, wear-part replacement and service reports under a yearly service contract.
Spare parts & consignment stock
Your spares stored in our regional hubs, inventoried online and shipped on call-off to your client.
Installation & start-up
New machines received, set, aligned and commissioned at your client's plant, then handed over to service.
Retrofits, upgrades & moves
Upgrade kits fitted, machines relocated within the plant or to a new site, and re-commissioned.
Storage of machines
Demo machines, returns and stock machines stored, conserved and prepared for delivery in the region.
From onboarding to first service call
Onboard
Training at your factory or remotely, service manuals, tools and a list of critical spares.
Stock
Your spare parts placed in the nearest EURELO hub, tagged and visible to you online.
Respond
Your client calls your hotline or ours; we dispatch a technician within the agreed response time.
Report
Service report, photos and parts used sent to you after every job, ready for your CRM and warranty claims.
Start small, grow with your market
On call
- Pay per job
- Technician dispatched on request
- Good for your first machines in a new market
Service contract
- Agreed response times per region
- Preventive maintenance plan
- Spare parts stock in our hub
- Monthly reporting
White-label
- Service in your name and brand
- Dedicated trained team
- Hotline, stock and field service run by EURELO
Budget range in 60 seconds
Tell us what moves and where. You get an indicative range and a call-back from the right regional team. Every enquiry lands in CRM with its region.